Custom systems, built for you

We build systems so small teams can do the work of big ones.

Some repetitive job is eating hours of your week, every week. We take it off your plate for good.

Fixed price · Done-for-you · 30-day fix guarantee

Deep Dive Tech octopus
HumTech RESG Eco Providers
Lou Oram-Knight
The problem

You're doing a job a computer should be doing.

Answering the same enquiries over and over. Chasing bookings, payments, and no-shows. Copying details from your inbox into a spreadsheet, then into something else. The little jobs that quietly fill your evenings.

It works, just about. But it's eating hours you'd rather spend running the place. Or not working at all.

The stuff that should run itself is exactly what we make run itself.

The maths

What's that job actually costing you?

That's about £6,500 a year, spent on something that could run itself.

Sound familiar? Send a quick WhatsApp and we'll tell you, honestly, if we can help.

See if we can help
Proof · RESG

At the UK's #1 Trustpilot-rated ad agency, four of us did the work of fifteen.

Head of Ops & Tech, employee number two. I built the lot, end to end:

  • A lead qualification engine handling 200+ leads a week, each checked against the EPC API and routed automatically
  • Ten minutes of manual lookup per lead, gone. Instant.
  • Every automation, the first database, the first server, every dashboard

I built it all while doing sales calls with a newborn on my hip. That's the truest thing about how I work: I build systems inside the mess, while it's still happening.

95%
booking rate
200+
leads / week
4
person team
"Lou was employee number two and built the engine the whole business ran on. The lead system, the automations, the dashboards, the lot. Four of us did the work of fifteen because of what she built. If Lou says she can build it, she can."

Chris Silver · Founder, RESG

Want your week to look like that?

Send a quick message
Lou and Scott Oram-Knight, Deep Dive Tech
About

Hi, I'm Lou.

// builds the thing

Masters in bioinformatics. 5+ years building the systems growing businesses run on, including as Head of Ops & Tech at the UK's #1 ad agency. Co-founder of HumTech. I design the system and write the code.

No layers. No account managers. You talk to us.

The bigger picture

Lou is a co-founder of HumTech.

The same hands that build your system co-founded an AI software company. At HumTech, Lou built Optimus: software that tests different versions of a website on real visitors and automatically serves the one that wins the most customers. The kind of thing that usually takes a whole data team.

Is this for you?

You'll like working with us if...

Sounds like you

  • You run a local business and you're the one keeping all the plates spinning
  • There's a job you do every week that quietly drives you mad
  • You'd rather someone just made it go away than learn yet another app
  • You like dealing with real people, not a faceless agency

Maybe not for you

  • You want a strategy deck, not a thing that actually works
  • You're shopping on price alone (good work has never been the cheapest)
  • You'd genuinely rather build it all yourself
  • You're not all that kind to the people around you (life's too short, and we get to choose)
  • You'd rather have endless meetings than just have it done

Nodding along to any of these? That's the conversation.

Three ways to work with us

Pick the shape that fits.

Fixed scope, fixed price, done-for-you. The only question is how much you want sorted, and whether you'd like us to stick around after.

Know the shape that fits?

Let's talk it through
How it works

Five steps. No surprises.

1

Free call

Thirty minutes. You tell me what you want to build. I ask the annoying questions.

2

Fixed quote

Scope, timeline, price. In writing. No hourly billing.

3

I build it

Clear updates at checkpoints. No forty Slack messages a day.

4

Handover

The working thing, plus the half-page doc your team actually needs.

5

30-day fix

Anything broken in the first 30 days, I fix. Free.

Questions

The stuff you're probably wondering.

What does it cost?

Every project is fixed price, agreed in writing before any work starts. No hourly billing, no "we found some complexity, that'll be another £4k." We work out the number together on the call, once I know exactly what you need.

Do I need to be technical?

No. It's done-for-you. I build the thing, hand it over working, and write the half-page doc your team actually needs. You don't learn AI, you don't manage a developer, you just use it.

How long does it take?

One specific thing: one to two weeks. The whole operational backbone: three to six. You get the timeline in writing before we start, and clear updates at checkpoints, not forty Slack messages a day.

What if something breaks after handover?

Anything that breaks in the first 30 days, I fix. Free. Handover isn't the end of the relationship.

How do we start, and what's the commitment?

A free 30-minute call. You tell me what you're trying to build, I tell you whether I can build it, and if I can't I'll say so. If we go ahead it's 50% up front, 50% on handover. That's it.

What don't you do?

Not hourly. Not AI strategy decks or "maturity assessments." Not full-time contracting. I build the thing and hand it over working. If you want a PowerPoint about AI, I'm happily not your person.

Fancy a coffee?

Tell us the job that's eating your week, and we'll tell you honestly whether we can take it off your plate.

Let's grab a coffee

We only take on a handful of projects at a time, to keep the quality high. If the timing's right, let's talk.

Got a job that eats your week? Let's sort it. Fancy a quick chat?